Getting Started
Ready to Begin at TNWC?
We’re here to support you every step of the way. Schedule your consultation call and intake session, complete the necessary paperwork, and access your patient portal to get started! We are committed to helping you achieve your goals and discover your best life. See below for next steps!
Schedule your Free Consultation
Schedule a free therapy phone consultation with TNWC to discuss your concerns and goals.
Call or text 585-727-1345, or e-mail tbuchinski@truenorthwc.com
to book a convenient time and take the first step towards discovering your best life!
Complete your New Client Intake Packet
After scheduling your intake, you’ll receive a confirmation email with your intake forms. Completing these forms is essential for starting your journey with TNWC, as it helps us understand your needs and goals. Please complete the forms promptly to avoid delays, and contact us if you need any assistance!
Accessing your patient portal is quick and easy. After your intake is scheduled, you will receive an email with instructions and a secure link to create your account. The portal allows you to complete forms, view appointments, and communicate directly with your therapist. If you encounter any issues or have questions, don’t hesitate to reach out for assistance!
Access your Patient Portal
Cancellation Policy
At TNWC, we reserve appointments exclusively for each client to provide personalized care. We kindly ask for at least 48 hours' notice if you need to change or cancel your appointment. If we don’t receive proper notice, you will be charged 50% of the session cost. This policy helps offer timely appointments to others in need. Thank you for your understanding!
